The Ultra-Breathable Mattress Pad features an organic cotton surface fabric quilted to a breathable material and is designed to maximize airflow between the baby and mattress. This airflow design keeps your baby cool and dry for a comfortable sleep without overheating or sweating.
- Breathable airflow construction allows air to pass through the sleep surface
- Dissipates heat and moisture to reduce sweating and overheating
- Organic cotton sleep surface
- Allergen-friendly materials
- Machine wash warm, tumble dry low
- Fits standard size crib mattress
- 3 year limited warranty
- Sewn and finished in the U.S.A. with imported fabric
- The Consumer Product Safety Commission recommends parents put babies to sleep on their backs on a firm, flat surface without soft bedding or other soft materials such as toys or pillows
Checkout
We currently accept Visa, Mastercard, American Express, Discover, and Diners Club cards. We use Shopify to process all credit, debit card, and Apple Pay payments.
Order Confirmation
As soon as you place your order, you will receive an order confirmation e-mail to the e-mail address you entered at checkout. This means that we have received your order in our system and pre-authorized your credit card for your purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail within 72 hours to see what you would like to do (either have your order shipped when available or cancel the order).
Order Processing
It typically takes 1-3 business days for your order to be processed. All of our products are shipped directly to your door from our suppliers around the world. All orders are shipped as soon as possible. Please note that select items, including made to order items, take longer for processing.
After your order has finished processing, we will receive a confirmation from our supplier that your order has shipped. We will send tracking information to the e-mail address you provided at checkout within 48 hours of your order shipping out. If you do not receive tracking information from us within 10 business days of your order, feel free to follow up with us at support@urbanstrollerboutique.com
Shipping
- Free Shipping: All orders over $75, within the contiguous USA
- Flat Rate $6.95: All orders under $75, within the contiguous USA
- Freight Shipping: Flat rate of $149.95, within the contiguous USA
- Alaska & Hawaii Standard Shipping: Flat rate of $69.95
*We do not have expedited shipping options at this time. Freight shipping is not available for Alaska & Hawaii.
Urban Stroller is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it as soon as possible. If your item(s) do arrive damaged, please send photos to support@urbanstrollerboutique.com and our team will help you.
Cancellations & Refunds
If you need to cancel your order, please contact us as soon as possible. All cancellations made after 24 hours may be subject to a 15% restocking fee, whether or not your order has shipped. This fee will be deducted from your refund. If your order has shipped, you (the buyer) will be responsible for all return shipping charges.
When returning an item, we are not responsible for items that get damaged or lost in transit. Refunds will only be issued to the original credit card that you used when placing your order. Refunds for returns or exchanges will only be issued after we receive confirmation that our supplier has received the return.
Some items are not eligible for returns or exchanges. Please see the information below for brand and product specific return policies. These are policies that our suppliers have that we have to abide by. Please contact us for more information.
- All GB products are not eligible for returns or exchanges, unless your order arrives damaged.
- All Cybex products are not eligible for returns or exchanges, unless your order arrives damaged.
- All Tutek products are not eligible for returns or exchanges.
- All Somosomno products are not eligible for returns or exchanges.
- All Joolz Tailor products are not eligible for returns or exchanges.
- All Snuggle Me products are not eligible for returns or exchanges.
We do our best to ensure that we offer the absolute best prices available online for our products. If you find another online store that offers a lower price within three months of your purchase date, please let us know and we will refund you the difference.
We are committed to providing the best prices possible to all customers, past and future. If we offer a lower price for the item you have ordered within three months of your purchase date, we will refund the difference.
To request your partial refund simply email us at hello@urbanstrollerboutique.com within three months from the date of your original order and we will process the refund accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your price match.
- Promotions such as rebates and buy-one-get-one free offers are not eligible.
- The item must currently be in stock on the competitors website.
- The competitor must be an online store, they may not have a retail location.
- The website can not be a discounter or auction website (ie; eBay, Overstock, Amazon, etc.).
- The competitor must be an Authorized Retailer of the product in question.
- Our Price Match Guarantee only covers the item price and does not cover shipping and handling fees or sales tax
- Our Price Match Guarantee can only be used once per purchased product.